Friday, May 23, 2014

robots

If you live in england you will have no doubt suffered the mental abuse that is getting a phone call only to answer it and have a robot on the other end say something along the lines of "Have you been missold PPI..."
The worst thing about this is that they put this little pause in before they start the message, so you answer the phone, say hello, and then get abused.
It was like those people who used to make answerphone messages of themselves saying "hello (pause) how are you (pause) i'm not here, please leave a message (beeeeeeeeeeep)"

These tend to occur from unknown numbers. Sadly, I sometimes have to answer unknown numbers as some businesses want to hide who they are. (chickens). When i answer the phone from a number i don't recognise (or unknown/blocked) i now just wait a few seconds to see if it is a human.

yesterday i confused a lady who called me because of this silence. i realised yesterday i have been conditioned to annoy/confuse real people by answering the phone with silence, because i don't want to be tricked into saying hello to a robot. a robot who probably doesn't care.

The robots are winning.

2 comments:

Linda Walker said...

I feel that your perspective is deep and everything is pretty good given the perceptions and opinions logic together.
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Mudwig said...

ironic robot post on a robot is winning blog post. complete.

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